Suitability of Process Maps for Business Process Simulation in Business Process Renovation Project

Many different methods and techniques can be used for modelling business processes within business process renovation (BPR) projects. There are several techniques and tools that attempt to effectively represent all modelling perspectives and fulfil all goals and objectives but as such generate complex models that are hard to understand and reduce their ease of use. One of widely used techniques for process modelling is process maps. They are based on flowcharts and one of their most important advantages, that is extremely important in early phases of BPR projects, is that models are easily understandable to all members of a project group. It is believed that this technique can provide only basic facilities in representing processes and is inappropriate for simulation. The main objective of this paper is to show that enhanced process maps have all elements required for simulation, they can serve as a foundation for IS modelling, and they are very suitable for business renovation. However, a single technique cannot cope with a variety of different aspects related to modelling without becoming too complex and thus less useful in phases where communication of models is very important.